You will be met at the airport by your rep or the person who will transfer you to resort.
In resorts with a representative, on arrival in your hotel, there will be a welcome pack at reception with all the information you'll need, contact details and a time that our representative will visit you.
In resorts, without representatives, our hoteliers are well versed in helping you sort out ski equipment and will contact us on your behalf if required.
In all cases, you will have received a UK contact and out of hours contact number in your confirmation emails. Out of UK hours, this automatically diverts to our Overseas Manager in France. Should you call us from abroad, we will always call you back immediately. UK 02380 206 971 or 00 44 2380 92970/71
Resorts with representatives:
3 Valleys Resorts, Portes du Soleil Resorts, Chamonix and Flaine